Shipping & Returns

Deliveries

All Items are sent by recorded delivery using Royal Mail.

UK – Please allow 2 to 3 working days. Northern Ireland and the Scottish Highlands and Islands may take a little longer.

Europe – Please allow 5-7 working days.

Rest of World – Please allow 7 working days and a little flexibility.

All items are sent using a Flat Rate posting system which is linked to current Royal Mail postage rates and can be subject to change at any time.

Please use the following as a guide only:

UK

Shoes: Around £7.00
Boots and bags: Around £10.00

Europe

Shoes: Around £13.00
Boots and bags: Around £16.00

Rest of World

Shoes: Around £18.00
Boots and bags: Around £20.00

Returns

  • We guarantee to refund any unsuitable item if we are notified within 7 days of purchase by telephone or in writing.
  • The item must be returned to us within 14 days of being sent out in an unworn, saleable condition with tickets still attached. Please notify us immediately if you are sending items back.
  • We cannot refund the items until we have received them here at our headquarters so request you send them by RECORDED DELIVERY.
  • We are sorry that we cannot refund postage paid.
  • Items deemed acceptable (unworn and boxed in original packaging) will be refunded in the same manner in which they were paid for.
  • In the unlikely event that you experience a manufacturing fault with your goods please contact us immediately. We shall endeavour to repair, exchange or refund your goods as quickly as possible.